Medical Disclaimer

Important Information About Our Services

⚠️ CRITICAL NOTICE: NEHA is NOT a substitute for professional medical care. If you are experiencing a mental health emergency, call 988 (US Suicide & Crisis Lifeline) or your local emergency services immediately.

AI-Powered Support, Not Medical Treatment

NEHA is an artificial intelligence-powered mental health support tool designed to provide empathetic conversation and general wellness guidance. It is NOT:

  • A licensed mental health professional
  • A replacement for therapy or counseling
  • A diagnostic tool for mental health conditions
  • An emergency response service
  • A prescription or treatment provider

Always Consult Healthcare Professionals

Never disregard professional medical advice or delay seeking it because of something you have received from NEHA. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding:

  • Mental health conditions or symptoms
  • Medication management
  • Treatment options
  • Diagnosis of any medical condition
  • Suicidal thoughts or crisis situations

Emergency Situations

If you are experiencing any of the following, please contact emergency services immediately:

  • Thoughts of harming yourself or others
  • Severe panic attacks or anxiety
  • Psychotic episodes or hallucinations
  • Any situation requiring immediate medical attention

Emergency Contacts:

  • US: 988 (Suicide & Crisis Lifeline) or 911
  • Text HOME to 741741 (Crisis Text Line)
  • International: Contact your local emergency services

AI Limitations

While our AI is trained on evidence-based mental health practices, it has limitations:

  • Cannot diagnose mental health conditions
  • May not recognize emergency situations reliably
  • Can make errors or provide inappropriate suggestions
  • Does not replace human judgment and expertise
  • Cannot prescribe medication or treatment plans

Your Responsibility

By using NEHA, you acknowledge that:

  • You understand this is not professional medical care
  • You will seek professional help for serious mental health concerns
  • You will not rely solely on AI for mental health management
  • You accept responsibility for your own wellbeing and healthcare decisions

Questions or Concerns

If you have questions about the scope of NEHA's services, please contact us at support@wellnessneha.com